A fantastic, efficient and speedy service - all sorted in minimal timeframes. Love the feel of the website, no shabby properties and a real upper-class vibe to the company. Well done and thanks again !
Michael L

"We used Rampton Baseley to find a tenant at short notice when I was asked to relocate to Hong Kong in late summer 2009. Despite the market having slowed significantly in the preceding 12 months, Rampton's showed a number of suitable tenants round and quickly secured a very appropriate professional couple. We were kept well informed during the process, and the necessary paperwork and safety checks were performed with minimal hassle. Since we have been in Hong Kong a couple of small jobs have been necessary in the property which have been dealt with professionally, promptly and at a reasonable cost. I would have no hesitation in recommending the Rampton Baseley team to other landlords."
Jonathan D

Chiara was fantastic - the best agent with ever dealt with. She was honest and straightforward which was really appreciated.
Brendan P

Overall, given I had a few issues at the beginning of the tenancy I found the service excellent from Chiara. She went out of her way when she was on holiday to ensure my move was as smooth as possible and addressed the issues urgently. I would be happy to recommend the agency in the future.
Shelley F

I was delighted with the service I received from beginning to end.
Chris T

Almost amazed with the speed, efficiency, friendliness and overall high level of customer service provided to us in comparison to other letting agents we have dealt with in London in the past - very refreshing, thanks.
James C

“We are very happy with your service to us as landlords. From renting the property out to the ongoing management of the house-everything has been efficient and professional. Everyone that we have dealt with has been a pleasure to work with and we would be happy to give any potential client of yours a recommendation to use you.” 
Eve, Landlord

I hope this email finds you well. Just a quick email - I met up with Chiara on Saturday and was very impressed with her professionalism and knowledge of the properties she showed me. I found her very approachable and since selecting a property, she has been incredibly efficient in turning around paperwork. Her client service skills are first class, and she is a real asset to your company.  I am currently selling my house through another agent on Northcote Road, and I have found them lazy, incompetent, and disorganised throughout the process. To deal with your company and Chiara is a breath of fresh air and pleasantly unexpected. A refreshing change for real estate agents in the local area!
Michael L

I just wanted to drop you a quick line to let you know that after MANY months we've now found somewhere & had our offer accepted, finally! I also wanted to thank you for all your help with our property hunt. I've really appreciated your honesty & professionalism in advising me on the MANY properties you've shown me around & it’s a shame we didn't get to buy through you, we would have liked to. We had hoped for Devereux but it clearly wasn't meant to be!

Andrew & Natasha B

Please also pass on my thanks to Joel & Patrick for all their help & patience with us too!

My Wife and I have just taken the lease and are moving in today. So far so good. I am taking the time to write to you to let you know what a wonderful job Chiara did.  She was a pleasure to deal with: helpful, friendly, straightforward and willing to go the extra mile to get things done (e.g. turning up on a Sunday morning).  She is a credit to your firm.  Her input really made the difference. My wife and I have lived in Battersea for a number of years and have dealt with just about every agent on the Northcote Road. I am sure I do not need to tell you how the quality varies enormously, some good, some laughable. In this instance I thought I would say how refreshing it was to be free from the offensive hard-sell and the utter nonsense that most ply as their stock-in-trade. Just the simple truth and a friendly smile; how nice.

Christopher C

THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I can't tell you how grateful we are, we really really appreciate your help. Honestly thank you, thank you, thank you. Let us know if you need any testimonies for your website!

Alex O

It's always a pleasure when you come across people who do things really well. This is especially true when you are going through the stresses of selling a house. RB are proactive, energetic, and hugely professional in their approach. Our experience of working with them has been first class.     

Mark A

We’d like to sing the praises of Rampton Basesley – they are very good under pressure. We have just exchanged on what can only be described as a difficult purchase and quite frankly would not have happened had it not been for the pro-active and diligent work of this agency. Patrick, in particular, had to negotiate between a determined buyer and an equally determined seller. A job very well done and we thank you.

Rupert J

We would like to take this opportunity to thank you for all your effort in selling our house. When the going got tough you were constantly supportive, persistent and reliable. One of the main things we found that helped us through the whole process was the personal and professional service we got........we always felt that we were in good hands. We have been recommending you at every opportunity and will continue to do so.  We wish you continued success for the future.  All the very best.    

Miles & Rachel L 

As first time buyers buying in the current environment we were bombarded with calls and e-mails from a range of estate agents but easily Rampton Baseley stood out. Their professionalism, realism, honesty and transparency ensured a very smooth and problem free transaction. They were straight down the line, helped us maintain frequent communication with the vendors and answered all our queries instantly. You deal with a senior, highly experienced team who know what they’re talking about and allow you to make the right decision for you without any sales puff or badgering.

Chris S

Thank you once again for acting as our agents in what is a difficult climate. You guys did a magnificent job and rest assured when we come to selling next time around we will definitely use you again. Thanks for such a smooth and professional transaction.

Mr Seb D-T

Huge thanks for managing to sell our house in these troubled and uncertain times. I’ve never really understood what estate agents do before – it seems that you are part analysts part therapists (and part miracle workers). Brilliant, brilliant job. Thank god we chose to go with you.

Ben & Helen W
 

Although our meetings at the Northcote Road studio were not successful in the end, I just had to write to say that you and the other staff at Rampton Basely were definitely the best I came across in my house-hunting. Everyone in your office were really helpful and friendly!

Jacqui B

Firstly I would like to thank you and all of your colleagues for your patience, persistence and outstanding performance, especially in the present difficult climate. Both you and Patrick deserve to clean up in SW11 as having dealt with other agents in the area you are certainly streets ahead, if you pardon the pun. To find us a ready and willing buyer to replace the previous people and to get them to use the same solicitors was a stroke of genius...... This house sale has bought out the touchy feely side of me I didn’t know existed. I will gladly instruct my solicitor to pay your well earned commission.

MB

I am very grateful to you all at Rampton Baseley, for the timeliness and professionalism with which you have looked after my property; my profound thanks.

Jim

Well what can we say? You did it! Where few right now have gone successfully, you've been, gone and conquered, and kept 2 emotional women vaguely sane! You are really good at what you do, and we are so pleased you were the one to sell our house for us. Thank you!

Helen

Whilst you guys were marketing our flat at probably the time of the worst financial crisis we have seen for decades, we quickly realised that that the property market was stagnating and with your honest and experienced guidance we took the bitter pill and reduced our asking price to make the property more competitive. It worked! With some great hand holding and some top notch negotiation skills, you miraculously found the right couple who really wanted to buy our home at price they could now afford. It just goes to show if you are honest with your clients and give professional advice it will come good in any market no matter how tough. Thanks again for your help!

Sarah B

We have been very impressed with the service received from Rampton Baseley. Having lost out on a house through another agent and discovering that in fact Rampton Baseley had been the agent to secure the house for the other party, I contacted them. I was extremely glad that I did as Chiara Chilcott listened carefully to our requirements and managed to source a house that was not in fact on the market yet and which was perfect for us. At every turn their service has been superb. We would highly recommend them to anyone and wish them every success.

Vanessa K

I hear we have exchanged. Thanks for all your effort on this. It wasn’t easy and you did an excellent job of staying on top of it. Many more to come for Rampton Baseley I hope.

Will D

RB did a great job for us in a really rocky market - firstly we sold in autumn 2008 (which was pretty rare), but more than that they were proactive and realistic, they kept potential buyers engaged and really worked to help make sense of when to hold firm, and when to move in the negotiations. And in the final yards when our buyer attempted to drive the price down they really helped us manage the situation. I do think the fact that Joel and Patrick own their own business and handle the viewings themselves (coupled with their knowledge between the commons) is a genuine advantage at the moment.

Stuart

Just wanted to say that I am totally thrilled with the offer Chiara has secured on my flat. I am so pleased that we reached agreement with our much preferred agent and that you continue to keep the business. Chiara has been fantastic, remained positive given the market and has been an absolute pleasure to work with. Having recently rented out our house in Southfields with another well known agent, I have yet to come across any as proactive as yourselves. Many thanks

Caroline M

You surpassed my wildest expectations in finding me the perfect home. And what a delight you are to deal with!!

Neil J

Rampton Baselely provided me with a very smooth and professional letting service. The team are all very experienced, know the local area very well and provide a very personal service. I was particularly impressed with the accurate valuation and their ability to find me some excellent tenants very quickly at a good rent. I wouldn’t hesitate in recommending them to anyone.

B Parker

We were very happy with the service that Rampton Baseley provided us on letting our house. Chiara Chilcott was very professional and thorough in a challenging let! Thank you for all your help.

Julian M